Axia provides wholesale Next Generation Network services to the Alberta market, using Alberta SuperNet assets.

Our committment includes:

• Providing two categories of bandwidth services over the network; services specifically for Government and Public Sector customers, and services for Internet Service Providers and Enterprise customers
• Monitoring and managing network performance and security 24 hours a day, 7 days a week, from our Calgary based Network Operations Centre, and ensuring performance guarantees to our Government, Service Provider and Enterprise customers are met
• Managing the ongoing growth and sustainability of the network
• Providing technical and operational support directly to Alberta SuperNet customers to ensure fast resolution of issues, minimal network interruption and excellent customer satisfaction

Axia does not provide Internet services directly to residences or businesses in Alberta, however there are 429 communities in Alberta where Service Providers can access the SuperNet to provide Internet service to local residents and businesses. Service Providers are responsible for independantly managing the service to their end customers.

If you would like to find an Internet Service Provider who offers high-speed Internet service over the Alberta SuperNet in your area, please see our How to Connect page.

If there is no Service Provider in your community, please contact the Government of Alberta's SuperNet team.