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Connection Requirements - Building a Wireless Connection

There are three primary methods of wirelessly connecting to SuperNet:

  • On a SuperNet tower
  • On a mast on a SuperNet PoP
  • On a mast on a Bell co-location

SuperNet Tower Space

SuperNet towers exist across the Province to connect Public Sector customers and to provide transport between communities. While some space is reserved on each tower for SuperNet growth, the remaining space is made available to customers for the purposes of delivering broadband services to residential or commercial end users.

In order to ensure that the limited tower resources are available on an equal and open basis to all customers, and in discussions with Axia’s customers, the following is a summary of the conditions regarding SuperNet tower access:

  • The primary use of SuperNet tower co-location capacity will be for backhaul purposes (for connectivity from customer’s service distribution point to SuperNet PoP) in order to enable IP broadband service providers in extending SuperNet connectivity to their Retail Users.
  • Wireless IP broadband distribution is permitted with capacity restrictions.
  • Axia reserves the right to limit the amount of space and capacity available per customer to a maximum of 1.5 metres
  • To ensure structural compliance, all requests for tower space will require an Engineering Assessment (which requires Engineering stamped drawings of the tower mount from the customer), and a Tower Analysis before an appliance can be attached.

In addition to SuperNet owned towers, SuperNet leverages a number of privately owned Wireless towers in Alberta for use as repeater stations between Wireless PoPs. In these cases, the customer requesting tower co-location service may be required to co-ordinate access directly with the tower owner.

Masts on SuperNet PoPs

Axia provides customers with space on the exterior of SuperNet PoPs for the purposes of attaching a “below-roofline” or “above-roofline” mast, to a maximum of 1.6 metres above the PoP roofline. In order to ensure that the limited space is available on an equal and open basis to all customers, Axia limits the amount of exterior space for a mast to each customer for the purposes of backhauling end user traffic to the SuperNet PoP. Axia provides space and capacity for this purpose based on availability.

Upon request for placement of a mast on a SuperNet PoP, Axia will provide the customer with the engineering mast specifications. In general, the SuperNet engineered mast permits 2 antennae (1 above roofline and 1 below roofline) at a maximum of 12” each.

Please note that the costs associated with the masts are the responsibility of the customer and typically above roofline masts are significantly higher cost than below roofline masts.

Some PoP locations are independently owned and the customer must receive approval and coordinate the install with the tenant or landlord. Contact Axia Sales for contact info and approval to proceed prior to contacting the tenant or landlord.

Masts on Bell Co-located PoPs

There are 12 Bell co-located PoPs where Bell has placed a mast for the purposes of allowing a customer with a location to place an antenna. Mast availability will be on a first-come, first-served basis and will be subject to engineering review and approval. Contact Axia Sales for contact info and approval process.